I request 12 hrs. notice for all dog walking cancellations and 5 days notice for all pet sitting cancellations.
I have limited availability on major holidays.
Visits scheduled on a major holiday are an additional $10 per day for dog visits & $5 per day for a cat visit over the regular quoted visit charge.
Calendar holidays include:
New Years Day (beginning 5:00 p.m. on New Year's Eve)
Memorial Day Weekend (Sat-Mon)
Labor Day Weekend (Sat-Mon)
Thanksgiving Day / Black Friday
2019--- UNAVAILABLE DATES:
Additional dates may be added at any time.
**I do not guarantee specific times for visits.** Visits are scheduled within a time window of approx. 1 hour and are determined by route and reservation schedule.
Cancellations & Last Minute Bookings
"Last Minute" Cancellations (day of visit)---- No Refund.
Cancellations 1 to 5 days before scheduled reservations--- Credit to be applied to future pet sitting reservations.
Cancellations a week prior to scheduled reservations----Full Refund
For new clients we require 5 days notice for all initial consultations & pet sitting reservations. Fee of $5 for "Last Minute" reservations.
Cash(preferred), check or Venmo.
Vacation pet care payment is due prior to/or on first day of scheduled services.
If payment is not received by that date a $20 late fee will be added to your bill.
Payment for all existing dog walking clients is due weekly or monthly per agreement.
I prefer to handle keys in one of two ways:
1.I can keep a copy of your key which will be tagged and kept in your file when not in use.
2.You can keep your keys in a lockbox somewhere on your property with the code provided . The code will be noted in your file. Please notify me of any change to this code ASAP.
**If you do not want to keep a key or code on file there will be a $5 fee per "key pick up and key drop off" added to your pet sitting invoice.**
For your safety, keys may NOT be hidden anywhere inside or outside of your property.
When pet sitting I have a MINIMUM of 1 visit per day for cats and 2 visits per day for dogs.
I reserve the right to use back up sitters when necessary.
In the event of inclement or extreme weather during a scheduled visit dogs will NOT be walked. They will be given potty breaks only and the remaining time will be spent indoors.
*****IF SITTER FEELS UNSAFE WALKING OR WATCHING YOUR PETS SERVICES CAN BE DISCONTINUED WITHOUT NOTICE*****