Important Information     about
TERMS and CONDITIONS


I request 12 hrs. notice for all dog walking cancellations and 5 days notice for all pet sitting cancellations. 

**I do not guarantee specific times for visits.** Visits are scheduled within a time window of approx. 1 hour and are determined by route and reservation schedule.

Cancellations & Last Minute Bookings
"Last Minute" Cancellations (day of visit)---- No Refund.  
Cancellations 1 to 5 days before scheduled reservations--- Credit to be applied to future pet sitting reservations.
Cancellations a week prior to scheduled reservations----Full Refund
For new clients we require 5 days notice for all initial consultations & pet sitting reservations.  Fee of $5 for "Last Minute" reservations. 

Holiday Rates
I have limited availability on major holidays.
Visits scheduled on a major holiday are an additional $10 per visit over the quoted visit charge.  
  Calendar holidays include:
New Years Day (beginning 5:00 p.m. on New Year's Eve)  
Easter  
Mother’s Day  
Memorial Day Weekend (Sat-Mon)  
Father’s Day  
Independence Day  
Labor Day Weekend (Sat-Mon) 
Christmas Eve/Day 
2016--- UNAVAILABLE DATES: additional dates may be added at any time.
Easter Weekend 3/25-3/27
Memorial Day Weekend 5/27-5/30
Labor Day Weekend 9/2-9/5
THANKSGIVING  & CHRISTMAS 12/24-12/26 & NEW YEARS EVE/DAY

Payment
Cash(preferred) or check.
Vacation pet care payment is due prior to/or first day of  scheduled services.
If payment is not received by that date a $20 late fee will be added to your bill.
Payment for all existing dog walking clients is due weekly or monthly per agreement.

Keys
We prefer to handle keys in one of two ways: 
  1.I can keep a copy of your key which will be tagged and kept in your file when not in use.  
OR
  2.You can keep your keys in a lockbox somewhere on your property with the code provided . The code will be noted in your file. Please notify me of any change to this code ASAP.

**If you do not want to keep a key or code on file there will be a $5 "key pick up" fee added to your pet sitting invoice.**

For your safety, keys may NOT be hidden anywhere inside or outside of your property.


When pet sitting I have a MINIMUM of 1 visit per day for cats and 2 visits per day for dogs.
I reserve the right to use back up sitters when necessary.
Rates are subject to change without notice.
In the event of inclement or extreme weather during a scheduled visit dogs will NOT be walked. They will be given potty breaks only and the remaining time will be spent indoors.

*****IF SITTER FEELS UNSAFE WALKING OR WATCHING YOUR PETS SERVICES CAN BE DISCONTINUED WITHOUT NOTICE*****